Who we are
Baytal Enterprises provides construction, facilities and property services from Manchester across North West England and North Wales.
For personal information collected through this website, Baytal Enterprises is responsible for deciding how and why that information is used.
What information we collect
The information we receive depends on how you use the website. It may include:
- your name, email address, phone number (if you give it) and selected service area when you send an enquiry;
- the contents of your message and any information you choose to include in it;
- basic technical information generated when the website is accessed, such as IP address, browser or device information and server logs; and
- website usage information collected by Google Analytics, but only where you have chosen to accept analytics.
Please avoid including sensitive personal information in a website enquiry unless it is genuinely necessary for us to deal with your request.
How and why we use information
We may use personal information to:
- respond to enquiries and communicate with you;
- understand a request for construction, facilities or property services;
- take steps you ask us to take before entering into a contract, or manage an existing business relationship;
- operate, secure and maintain the website;
- meet legal, regulatory or record-keeping obligations; and
- understand website usage and improve the site where you have consented to analytics.
Depending on the circumstances, our lawful basis may be that processing is necessary to take steps at your request before entering into a contract, to perform a contract, to comply with a legal obligation, for our legitimate interests in running and protecting the business, or because you have given consent.
Google Analytics and cookies
We use Google Analytics to help us understand how visitors use the website. Analytics is optional on this site and is only loaded after you choose to accept analytics cookies.
If you reject analytics, Google Analytics is not loaded by our consent system. Your choice is stored in your browser so the website can remember it. You can reopen the cookie settings from the website footer.
For more detail about the technologies used and your choices, read our Cookie Policy.
Who may receive your information
We do not sell personal information. We may share or make information available to service providers where this is necessary to run the website or deal with your enquiry.
Our website currently uses:
- Formspree to receive and deliver information submitted through our contact form;
- Google Fonts to provide the DM Sans, Manrope and IBM Plex Mono typefaces used by the website;
- Google Analytics for optional website analytics where you have given consent.
We may also disclose information where required by law, to establish or defend legal rights, or where necessary to protect the security of our systems and services.
How long we keep information
We keep personal information only for as long as it is reasonably needed for the purpose it was collected for, including responding to an enquiry, maintaining appropriate business records, dealing with disputes and meeting legal or regulatory requirements.
Retention periods can vary depending on the type of information and the relationship involved. We review information and remove or anonymise it when it is no longer needed.
Keeping information secure
We take reasonable technical and organisational measures to protect personal information against unauthorised access, loss, misuse or alteration. No internet service can be guaranteed to be completely secure, so information submitted online is provided with the usual risks of internet transmission.
International data transfers
Some service providers used by the website may process information in countries outside the United Kingdom. Where UK data protection law requires safeguards for an international transfer, the relevant provider or arrangement should use an approved transfer mechanism or another lawful safeguard.
Your data protection rights
Depending on the circumstances, UK data protection law may give you rights over your personal information, including the right to:
- ask for a copy of personal information we hold about you;
- ask us to correct inaccurate or incomplete information;
- ask us to erase information in certain circumstances;
- ask us to restrict how information is used in certain circumstances;
- object to certain uses of your information;
- receive certain information in a portable format where the law applies; and
- withdraw consent at any time where we rely on consent.
These rights are not absolute and the exact right available depends on why and how the information is being processed.
Contact, questions and complaints
If you have a question about this policy, want to exercise a data protection right, or have a concern about how your information has been handled, please contact Baytal Enterprises through our Contact page or call 0330 520 1420.
You also have the right to complain to the Information Commissioner's Office (ICO), the UK's data protection regulator. Information about making a complaint is available from the ICO at ico.org.uk.